We’re Changing Estate Agency for Good

We’re proud to be part of an exclusive network of estate agents because of our ethical approach to our clients, colleagues and community.

By successfully applying to join the Ethical Agent Network (EAN), we have been given a ringing endorsement of our commitment to doing the right thing. 

We are the only agency in the Newcastle area accepted into the EAN.

Being selected to join the EAN is a big deal for us, and here’s why.

It isn’t just any ‘pay to play’ network where paying a fee allows you to join. 

It’s a community of agencies that stand out because of their exemplary standard of customer care, professional integrity, and, importantly, a strong moral compass guiding everything they do. 

We had to meet some stringent criteria to join, which includes:

• Having a collection of more than 50+ positive Google Reviews.

• Supporting at least two local community projects every year.

• Signing up to the EAN’s Promises means always putting our clients first, never criticising our competitors, investing in our team’s development, and working towards being a carbon-neutral business.

• We also had to pass an interview stage with a panel of some of the UK’s most respected independent agency leaders.

Being part of the Ethical Agent Network is a sign we’re on the right track. It’s about prioritising our clients and making a positive difference in our community.

Jerry Lyons, founder of the EAN, was enthusiastic about having us on board. 

He said: “Sarah Mains Residential's reputation for top-notch service and community engagement made them an obvious choice. We’re thrilled to have them in the network and look forward to setting new standards in ethical estate agency together.”

What this means for you

For our clients and community, you can expect the same friendly service but with an extra badge of honour. We’re here to ensure your property experience is as smooth and positive as possible, and now we’ve got the backing of the EAN to help us keep doing just that.

We’re incredibly proud of being members and can’t wait to continue serving you all with the high standards you’ve come to expect from us. 

Here’s to making estate agency better for everyone.